We are seeking a highly skilled and experienced project manager to act as a key liaison for our Trust & Safety clients, working closely with internal teams and external stakeholders to ensure the successful delivery of services and intelligence insights. The ideal candidate will have a proven track record in managing client relationships and excel in confidently delivering polished presentations to some of the industry’s leading Trust & Safety teams.

Responsibilities:

• Facilitate seamless communication between ActiveFence’s Trust and Safety clients and internal intelligence teams to proactively align client expectations with project goals and ensure the delivery of tailored insights and solutions.
• In collaboration with ActiveFence’s internal delivery teams, lead the preparation and finalization of client deliverables, including detailed intelligence reports and assessments on emerging threats and abuse risks.
• Conduct and lead client meetings, delivering updates, insights, and strategic recommendations.
• Collaborate seamlessly with internal teams to ensure clear communication and smooth coordination for client projects.
• Manage client expectations by prioritizing their requests and setting realistic timelines in coordination with the internal delivery teams.

• Native-level English proficiency.
• Project management experience is a must.
• Knowledge of OSINT or dark web intelligence is an advantage.
• Proven success in managing client accounts and delivering professional presentations.
• Strong organizational skills with the ability to manage multiple clients and deliverables simultaneously.
• Exceptional team player with a collaborative mindset and a proactive approach.
• Flexibility to participate in meetings aligned with USA working hours.

ActiveFence is the leading tool stack for Trust & Safety teams, worldwide. By relying on ActiveFence’s end-to-end solution, Trust & Safety teams – of all sizes – can keep users safe from the widest spectrum of online harms, unwanted content, and malicious behavior, including child safety, disinformation, fraud, hate speech, terror, nudity, and more.

Using cutting-edge AI and a team of world-class subject-matter experts to continuously collect, analyze, and contextualize data, ActiveFence ensures that in an ever-changing world, customers are always two steps ahead of bad actors. As a result, Trust & Safety teams can be proactive and provide maximum protection to users across a multitude of abuse areas, in 70+ languages.

Backed by leading Silicon Valley investors such as CRV and Norwest, ActiveFence has raised $100M to date; employs 300 people worldwide, and has contributed to the online safety of billions of users across the globe.