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Technical Solutions Manager

Opmed.ai

Opmed.ai

IT
Boston, MA, USA
Posted on Aug 26, 2025

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Full time

Remote

US, Boston

Technical Solutions Manager

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Company Description

Opmed.ai supercharges health system schedules, resources, and staff management with the power of AI and network science. Our solutions help unlock the full potential of health systems, ensuring optimal resource utilization and resilience. We are dedicated to enhancing the efficiency and effectiveness of healthcare through innovative, data-driven technology.

Role Description

This is a full-time remote role with occasional on-site travel time and the potential for future occasional in-office time. On site travel is important for regular collaboration with customer IT departments and customer operational leaders. You’ll be responsible for developing, securing, and maintaining the technical infrastructure that powers Opmed’s platform. This includes managing and automating infrastructure deployment, building and maintaining real-time and batch data integrations with customer systems, and enabling scalable solutions across our platform.

Responsibilities include designing and configuring secure cloud infrastructure, managing AWS services, writing Terraform infrastructure-as-code, establishing and monitoring HL7/FHIR/API/flat file data pipelines, supporting customer go-lives with hands-on technical setup, conducting detailed root cause analyses for technical issues, leading engineering support meetings, contributing to technical documentation and knowledge sharing across the company, and interfacing with customer operations for their technical needs.

Qualifications

  • Strong experience with developing integrations and deploying software on cloud platforms, experience with AWS is preferred (ideal candidates have experience using Lambda, EC2, VPN, Route 53 and other networking tools)
  • Proficiency with infrastructure-as-code tools, experience with Terraform is preferred
  • Experience with healthcare data integration methods, including FHIR APIs, HL7v2 interfaces, flat file pipelines, and API-driven or ETL-style processes
  • Proficiency in Python for scripting and automation; familiarity with TypeScript or willingness to work within a TypeScript-based codebase is a plus
  • Proficiency in SQL-based queries and writing complex queries to navigate deeply-linked and filtered data
  • Familiarity with health IT systems such as Epic, Cerner, or other EHR platforms
  • Excellent troubleshooting skills across networking, data streams, and application services
  • Strong reporting and analytical skills, including the ability to structure, manipulate, and interpret data using tools such as Excel, SQL, or other analytical platforms to derive ROI insights and support decision-making
  • Ability to collaborate effectively with Engineering and DevOps teams to support technical architecture and deployment workflows
  • Comfortably lead customer-facing technical discussions and internal working sessions
  • Ability to work independently and handle multiple complex priorities
  • Minimum 3 years of directly relevant work experience
  • Bachelor’s degree in computer science, engineering, or related field, or equivalent professional experience

Thank you!

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